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Cost-Effective Strategies to Handle Customer Support at Scale
It’s natural to face new challenges as business grows and one of the most important ones is scaling customer support. With more customers and higher demand comes the need for more support, which can...

Why AI Companies Are Building Training Datasets with Residential Proxies
AI developers are currently sitting on some of the most powerful tech in history, yet they’re still hitting a wall that should’ve been obvious: if you feed a model nothing but data from a handful ...

Inside the UMG-backed patent portfolio targeting AI music derivatives: A technical blueprint for the walled garden model?
An entity linked to UMG has been building a patent portfolio around AI-music infrastructure Source...

Tuned Global launches streaming manipulation detection tool aimed at rightsholders and DSPs
As streaming fraud concerns grow, platforms move toward built-in detection systems Source...

After Apple Music, Amazon Music taps Bandsintown to surface concert listings and ticket links on artist profiles
Tour dates posted on Bandsintown for Artists will automatically show on Amazon Music profiles, with fans directed to Bandsintown to purchase tickets. Source...

Bella Figura Music acquires Paul Epworth publishing catalog, including work with Adele, Florence + The Machine and more
Alexi Cory-Smith's UK-based music rights company says it has more than $200 million in music rights under ownership and management. Source...

EMPIRE strikes strategic partnership with Bollywood powerhouse Zee Music to ‘expand Indian music’s footprint worldwide’
Deal arrives amid continued global interest in India's music market Source...

AI And Music Publishing Licensing – How Do We Get There?
The following MBW op/ed comes from Monica Corton, a veteran music publisher of over three decades. Source...

Create Music Group forms joint venture with Jonnyshipes’ GoodTalk
The joint venture will employ a 'co-release model,' pairing Create's global infrastructure with GoodTalk's 'selective, development-first approach.' Source...

Sam Hu named Managing Director at Universal Music China
Hu previously held senior roles at UMGC rivals Sony Music Entertainment China and Warner Music China, as well as at domestic player Taihe Music Group. Source...